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Achieving digital transformation
at scale in government

The promise of digital government

New digital technologies hold tremendous potential to help government increase service to citizens. They can be used to:

  • Manage and reduce costs
  • Improve operational efficiencies
  • Enhance data security
  • Improve the citizen experience
  • Increase citizen engagement

The reality

The benefits of going digital are well known. But while businesses are championing change and achieving their own digital transformations, government lags behind in implementing new digital technologies at scale. Why is this — and what can you do about it in your own agency?

The first step may be to get buy-in from your agency’s leadership that digital transformation is needed.

Arm yourself with a compelling case

Change can be hard to champion sometimes. You have people in your organization you may need to convince that change is needed. Gartner examined the state of government modernization in a research report titled, “Digital Business Transformation: A Government Perspective.”

Find out what it will take to create the 21st century government in this complimentary research report from Gartner. We believe it can help you make a compelling, persuasive argument for change in your agency.

Learn how to prepare your agency for the next wave in digital transformation.

Get the report


Digital Business Transformation: A Government Perspective, 2018, Dean Lacheca, 6 July 2018.

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Motivation for focusing on digital business is split evenly between transformation and optimization. Though ambition for digital government is high, delivery of digital business at scale remains rare, with government lagging behind all other industries.*
— Gartner

Read the Gartner research report.